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  • Real Time Trainers
  • 100% Placement
  • Small Training Batch
  • Flexible Timings
  • Excellent Lab Facility
  • Practical Guidance
  • Hands on Experience
  • Certification Support
  •   Multiple Training Locations

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SAP CRM Training in Bangalore

Best SAP CRM Training in Bangalore


SAP CRM Training

Real Time Experts offers best SAP CRM Training in Bangalore with most experienced professionals. Our Instructors are working in SAP CRM and related technologies for more years in MNC’s. We aware of industry needs and we are offering SAP CRM Training in Bangalore in more practical way. Our team of SAP CRM trainers offers SAP CRM in Classroom training, SAP CRM Online Training and SAP CRM Corporate Training services. We framed our syllabus to match with the real world requirements for both beginner level to advanced level. Our training will be handled in either weekday or weekends programme depends on participants requirement. We do offer Fast-Track SAP CRM Training in Bangalore and One-to-One SAP CRM Training in Bangalore.

Real Time Experts located in various places in Bangalore. We are the best Training Institute offers certification oriented SAP CRM Training in Bangalore. Our participants will be eligible to clear all type of interviews at end of our sessions. We are building a team of SAP CRM trainers and participants for their future help and assistance in subject. Our training will be focused on assisting in placements as well. We have separate HR team professionals who will take care of all your interview needs. Our SAP CRM Training Course Fees is very moderate compared to others. We are the only SAP CRM training institute who can share video reviews of all our students. We mentioned the course timings and start date as well in below.

SAP CRM Training Syllabus in Bangalore


SAP CRM Functional Course Content In Bangalore

1. Introduction

ï‚· Introduction on ERP

ï‚· Introduction on SAP

ï‚· Introduction on CRM

2. CRM Concepts ï‚· CRM Business Partners ï‚· Creation of BP (Business partners) on Category ï‚· Basic Settings (Field grouping, No range etc.) ï‚· BP Grouping

ï‚· BP Relationships ï‚· Visual Configuration Tools

3. Organization Model ï‚· OM Concepts ï‚· CRM Organizational Model ï‚· Organizational Data Determination

4. Territory Management ï‚· Territory Management ï‚· Hierarchy Levels, Hierarchy ID, ï‚· Assigning employee to Hierarchy

5. Product Master ï‚· Product types ï‚· Creation of Hierarchies and Categories ï‚· Creation of Attributes, Set types

6. Activity Management ï‚· Business Activities /Task ï‚· Activity monitor

SAP CRM Functional Instructor-led Live Online Training Program

7. Basic functions ï‚· Partner Processing

ï‚· Access sequence, ï‚· Partner determination procedure

8. Sales Transaction

ï‚· Enquiries & Quotations ï‚· Sales Order ï‚· Customizing Sales Transactions ï‚· Sales Order scenario in CRM & R/3

9. Data Flow

ï‚· Data Flow in Business Transactions ï‚· Copy Control ï‚· Item category determination

10. Marketing Management ï‚· Marketing plan Campaign management ï‚· B P Segmentation

ï‚· Define Marketing Attributes and Attribute Sets ï‚· Create Data and Sample Source

ï‚· Profile Set Details ï‚· Product Proposal ï‚· Personalized Mail forms ï‚· External List Management ï‚· Allocation Planning

ï‚· Assigning Target group to channel ï‚· Campaign Execution

11. Lead Management ï‚· Questionnaire/Evaluation for leads ï‚· Qualification level for leads ï‚· Origin, Priority, Group

SAP CRM Functional Instructor-led Live Online Training Program

12. Sales Opportunity Management ï‚· Customizing Opportunities ï‚· Sales cycle, Phases ï‚· Origin, Group, Priority

13. Service

ï‚· Service organization

ï‚· Service cycle

ï‚· Service Order ï‚· Service Confirmation

ï‚· Complaints and Returns ï‚· Warranty management

14. CRM Contact Channels ï‚· CIC (Customer Interaction Center) ï‚· Framework & Title Hidden Components, ï‚· Visible Components ï‚· Action Box settings, Remainder scripting

ï‚· Interactive scripting

ï‚· ASAP Methodology ï‚· System Landscape

ï‚· Middleware and Updates ï‚· Version updates ï‚· Features & Advantages ï‚· Screen changes

15. Terminology

ï‚· Web UI (User Interface) ï‚· Business Roles & Work Centers ï‚· Logical links/Direct links ï‚· Role Config keys ï‚· PFCG Roles ï‚· Navigation bar profile etc.

SAP CRM trainer Profile & Placement

Our SAP CRM Trainers


  • More than 10 Years of experience in SAP CRM Technologies
  • Has worked on multiple realtime SAP CRM projects
  • Working in a top MNC company in Bangalore
  • Trained 2000+ Students so far.
  • Strong Theoretical & Practical Knowledge
  • Certified Professionals

SAP CRM Placement Training in Bangalore


  • More than 2000+ students Trained
  • 92% percent Placement Record
  • 1000+ Interviews Organized

SAP CRM training batch size in Bangalore

Regular Batch ( Morning, Day time & Evening)


  • Seats Available : 8 (maximum)

SAP CRM Weekend Training Batch( Saturday, Sunday & Holidays)


  • Seats Available : 8 (maximum)

SAP CRM Fast Track batch


  • Seats Available : 5 (maximum)

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